Customer success

The customer success team are available to guide you to success with Neto!

If you would like to get more out of your subscription or just need a hand, get in contact with our success team, who will be able to point you in the right direction.

Contact success team
Customer success

Things we can you help with!

Guidance through onboarding

While you are working to build your website and/or setup other sales channels, the success team will learn about your business goals, provide guidance and give direction to ensure you are setup to succeed with Neto.

Post launch account reviews

The team can provide a post-launch review of your account, ensuring you get the most out of your subscription and look for any areas to improve that support your business goals.

Support your journey with Neto

The success team are here to help you grow your business with Neto, so feel free to reach out to the team. We're here to offer tips and suggestions on how our most successful customers use Neto.

Your Neto Journey Guide

Full of best practice tips and suggestions, this guide will walk you through the steps you need to take to get your site up and running. We've also added other suggestions for once you have launched your store so you can ensure you are getting the most out of Neto!

Just download to get started.

Download guide

After you launch your site

If you aren't sure what to do next, we can help. Our Success Team deal with various industries and business sizes, all day, every day. It is important to us that you have everything you need to succeed with Neto, so please don't hesitate to reach out and ask for some guidance. If you are a small business or looking to scale, we have you covered with our top recommendations of things to do, which you can check out below!

Customer success

If you are a small business!

Growing your business can be hard work and you may not know what to look at next, that's why we've compiled a list of our top recommendations based on what our successful customers have used, to grow their business.

Small business recommendations
Customer success

If you are scaling your business!

Looking for information on how to scale your business? Check out these tips based on what our most successful customers have used to scale efficiently.

Scale up recommendations

Need technical help?

Looking for technical assistance, our support team can give you a hand.

Contact support