With all your customers, prospects and suppliers being managed in Maropost Commerce Cloud (formerly Neto), you know that everyone in your organisation always has the latest and most up-to-date data.
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Keep track of your customers across all sales channels in a centralised database. Offer a personalised experience no matter where they shop.
Give customers the ability to track their purchase history across all your sales channels, lodge returns and make layby payments online.
Reward loyal customers with a loyalty points program. Customers can earn credit that can be used towards future purchases.
Maropost Commerce Cloud keeps an account of all your customers and their orders across sales channels, which means that at any interaction point, you have all the information you need to deliver a memorable customer experience.
Quickly explore each customer's account to view vital statistics such as purchase history, last contact date, outstanding balance and more. Log contact notes, set automated follow-up and payment reminders to work efficiently with your wholesale clients and build lasting relationships with them.
Quickly explore each customer's account to view vital statistics such purchase history, last contact date, outstanding balance and more.
Get to know your most valuable customers. Run customer sales reports to track customer success across all sales channels.
Collect the precise information you need by extending the native field set with your own custom fields.
Import and export customer data as CSV, TXT or XML file or use our API to connect to 3rd party apps.
Classify your customers into groups. Assign different pricing rules and content access privileges to each group.
Streamline your customer service with our direct Zendesk integration. See customer and order data against tickets/emails in Zendesk.
Set up credit limits and invoice terms, allowing your most trusted customers to buy on account and pay later
Assign customer account managers and run sales commission reports to drive better B2B relationships.
Create campaigns to send customers personalised emails based on purchase and account behaviour (requires our SmartrMail addon).
Try free for 14 days. No credit card, no lock in contract.
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