A great purchase experience
Today’s customers have higher expectations both online and offline than ever before. Meet their expectations across all of your sales channels.
-
Customer management
Keep track of your customers across all sales channels in a centralised database. Offer a personalised experience no matter where they are.
-
Customer self-service
Give customers the ability to track their purchase history across all your sales channels, lodge returns and make layby payments.
-
Customer loyalty
Reward loyal customers with a loyalty points program. Customers can earn credit that can be used towards future purchases.
Vital customer statistics at a glance
-
Customer snapshot
Quickly explore each customer's account to view vital statistics such purchase history, last contact date, outstanding balance and more.
-
Inbuilt reports
Get to know your most valuable customers. Run customer sales reports to track customer success across all sales channels.
Extend and customise
You're adaptable—your customer management solution should be too. Tailor your database to your specific industry needs custom fields and third-party add-ons.
-
Custom fields
Collect the precise information you need by extending the native field set with your own custom fields.
-
Manage customers
Import and export customer data as CSV or API. Classify customers into groups for better reporting.
-
Third-party add-ons
Extend the power of Neto with third-party add-ons, including help desk systems, CRM platforms, and email marketing solutions.
