Onboarding Packages

While you are working to build your website and/or setup other sales channels, our customer success team will learn about your business goals, provide guidance and give direction to ensure you are set up to succeed with Neto.

Onboarding Packages




90 Day Onboarding Package Options

Lite Pro
Onboarding Guide Document
Downloadable step-by-step setup guide
Personalised run through of setup guide -
Initial Onboarding Consultation
Call duration 20 mins 30 mins
Needs analysis completed
Action plan defined -
Follow-up Consultation Sessions
Number of sessions per month 1 up to 4
Guide you to the appropriate documents and videos applicable to your needs
Guide you on best practices to ensure you are setting yourself up for success
Work with you to ensure you are maximising your plan features and addons you have access to -
Provide personalised video content/demos as needed -
If you are utilising a partner or a Neto setup service, we will liase directly with that party to provide you assistance when needed -
Troubleshoot any roadblocks and provide direction on how to resolve -
Price Free AU$149