While you are working to build your website and/or setup other sales channels, our customer success team will learn about your business goals, provide guidance and give direction to ensure you are set up to succeed with Neto.
Lite | Pro | |||
---|---|---|---|---|
Onboarding Guide Document | ||||
Downloadable step-by-step setup guide | ||||
Personalised run through of setup guide | - | |||
Initial Onboarding Consultation | ||||
Call duration | 20 mins | 30 mins | ||
Needs analysis completed | ||||
Action plan defined | - | |||
Follow-up Consultation Sessions | ||||
Number of sessions per month | 1 | up to 4 | ||
Guide you to the appropriate documents and videos applicable to your needs | ||||
Guide you on best practices to ensure you are setting yourself up for success | ||||
Work with you to ensure you are maximising your plan features and addons you have access to | - | |||
Provide personalised video content/demos as needed | - | |||
If you are utilising a partner or a Neto setup service, we will liase directly with that party to provide you assistance when needed | - | |||
Troubleshoot any roadblocks and provide direction on how to resolve | - | |||
Price | Free | AU$149 |