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Your business is safe with Neto

Key hosting and security features that keep the engine running behind your business.

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Key features

  • World-class hosting

    All sites are hosted on Amazon Web Services, which is trusted by some of the largest companies online. The data center NOC, our own systems, and the third-party services monitor the availability of your website from many locations worldwide.

  • Content Delivery Network (CDN)

    Neto uses a global CDN on all webstores to speed up your customer's browsing experience. The CDN also improved the security of your site with managed DDOS protection and a web application firewall (WAF).

  • 99.9% uptime guarantee

    We are so confident in our ecommerce hosting service that we offer a 99.9% uptime guarantee as part of our standard SLA (Service Level Agreement).

  • Daily backups

    We run automatic backups to ensure that your data will always be safe and sound. These backups are stored off-site for 30 days, allowing you to roll back at any time. Hourly backups available on XL enterprise plans.

  • Staff audit trail

    Track every action a staff user takes by username and IP address. Restrict access to your control panel by IP address/location for added peace-of-mind.

  • Staff user permissions

    User permission settings allow you to control exactly what each of your staff can see and do within your control panel (on a page-by-page basis).

  • SSL secure

    Every customer is issued with an SSL certificate for their domain name. This keeps all visitor transactions on your site private and safe from being accessed by third-parties.

PCI DSS compliant

Neto is committed to protecting consumer credit card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS). Our alignment with this standard is reflected in the people, technologies and processes we employ.

We conduct regular vulnerability scans and penetration tests in accordance with the PCI DSS requirements for our business model. In addition, our PCI compliance is attested to annually by a PCI Qualified Security Assessor (QSA). Our most recent Attestation of Compliance (AOC) was issued by Loop Secure Pty Ltd in August 2018.

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